Warranty Coverage Period

Your Bedix product is covered by a 5-year warranty starting from the date of delivery. This covers any defects due to faulty materials or workmanship across our full range of beds and mattresses—except for clearance items, mattress-only sales, or if used with a non-approved base or mattress.

If a covered fault arises during this period, we’ll repair or replace your product at no extra cost.

What’s Not Covered?

Our warranty does not apply if the issue is caused by:

• Stains, soiling, or damage occurring after delivery.
• Accidental damage or misuse (including jumping or improper handling).
• Commercial or improper use beyond personal, household purposes.
• Folding or bending mattresses in a way that harms internal springs or structures.

Important Details to Note

• The 5-year warranty applies to purchases made from [insert your start date] onward.
• Purchases made before this date may have shorter warranty periods—please contact us for specifics.
• We aim to closely match any fabric or color replacements, but exact matches cannot be guaranteed.
• If repair or replacement isn’t possible, you may choose an alternative product. Any price difference will need to be paid by the customer.
• Warranty is non-transferable and only valid for the original purchaser with proof of purchase.
• Coverage is limited to our standard delivery areas within mainland UK only.

Your Legal Rights

This warranty does not affect your statutory rights. Bedix will always respect and uphold your legal consumer protections.